AI Revenue Agent Platform
Your website gets visitors. Most of them leave without a word.
The Intertwine AI Revenue Agent answers every visitor on your website and WhatsApp, from your own content. Then it captures the lead, sends it to your CRM and follows up by email. No manual entry. No missed enquiries.
Glass office building at duskWebsite chat (illustrative)
Do you offer this in a larger pack, and what does it cost?
Yes, the larger pack is in our catalogue. Want me to email you the details?
Sure. What is your name and email?
CRM lead
- Source
- Website
- Summary
- Asked about pack sizes and pricing.
- Website + WhatsApp, one AI
- Answers drawn from your own content
- Connects to your CRM
The problem
Traffic isn't the problem. Silence is.
Most business websites have no way to greet a visitor, understand what they need, or qualify their interest before they leave. WhatsApp messages wait for someone to be free. Leads that do come in are typed into a CRM or spreadsheet by hand, if they are entered at all.
The result is a gap between the people who show interest and the pipeline your sales team actually sees.
After-hours enquiries go unanswered.
Visitors arrive at night and on weekends, when nobody is there to reply.
WhatsApp becomes a backlog.
Messages pile up, and slow replies lose buyers.
Leads are entered by hand.
Copying details into the CRM wastes time and loses context.
The solution
One AI agent across your website and WhatsApp, connected to your CRM
Intertwine builds, hosts and runs a branded AI agent for your business. It answers customers from your own product catalogues, FAQs, pricing and policies. When someone shows buying intent, it asks for their details at the right moment, creates the lead in your CRM with a summary of the conversation, and sends a welcome email from your domain.
Your team focuses on selling. We look after the technology.
How it works
From a visitor's question to a lead in your CRM.
- 01
A visitor asks a question
On your website or on WhatsApp.
- 02
The agent answers from your content
It looks through the documents you provide and replies. If the answer isn't there, it says so and offers a callback.
- 03
It spots buying intent
It asks for the right details at the right moment: name, email, phone, company.
- 04
The lead goes to your CRM
Tagged by channel, with a summary of the conversation attached.
- 05
A welcome email goes out
From your own domain, with product details if they asked for them.
- 06
Your dashboard updates
You see what people are asking about, which products come up most, and which channels bring leads.
Platform modules
Everything included in the platform
Website AI Agent
Greets and answers every visitor from your content.
- Branded with your logo, colours, welcome message and agent name
- Asks for contact details when a visitor shows buying intent
- Notes the channel, device, referral source and a summary of the conversation
- Light enough to sit on your site without getting in the way
WhatsApp AI Agent
The same AI on WhatsApp Business, through the official Meta Cloud API.
- Replies to inbound messages so they don't wait for a free person
- Shares one knowledge base with your website agent, so you update once
- Sends WhatsApp leads to your CRM with context
- Takes contact details for a callback when it can't answer
Knowledge Base
The source of every answer.
- Add PDF, Word or text files from the admin dashboard
- The agent answers from your documents rather than guessing
- Replace or remove a document and the agent follows the update
- Your content stays separate from other businesses' content
CRM Integration
Leads from every channel, without manual entry.
- Leads from your website and WhatsApp flow into your CRM
- A conversation summary is added to each lead
- Each lead is tagged by source, so you can see which channel works
- Existing contacts are updated instead of duplicated
Email Automation
Follow-up that happens on its own.
- A welcome email after a new lead arrives
- Product detail emails when someone asks for them in chat
- Follow-up and re-engagement flows you can set up
- Sent from your own domain, with your branding
Intelligence Dashboard
One screen that shows what is driving enquiries.
- Products ranked by how often customers ask about them
- The questions people ask most, so you can see where content is missing
- New enquiries alongside support requests
- Leads by channel over time
Admin Dashboard
Manage it yourself, without a developer.
- Manage knowledge base documents and see their status
- Update your branding
- Add team members with Admin or Agent roles
- A log of actions taken in the platform
Outcomes
What changes for your business
| Before | With Intertwine |
|---|---|
| Visitors leave without engaging | Every visitor gets an answer |
| After-hours enquiries are missed | The agent is there when your team isn't |
| WhatsApp messages wait for a reply | Messages get a prompt answer |
| Leads typed into the CRM by hand | Leads created automatically, with context |
| Sales calls start from scratch | Sales sees what the customer asked |
| Reporting means spreadsheets | One dashboard across channels |
Delivery
From kick-off to launch, step by step
You see working, tested functionality along the way, not just at the end.
| Phase | What you see |
|---|---|
| 01Kick-off | Plan confirmed and a staging environment shared |
| 02Foundation | Log in, upload a document, watch the AI process it |
| 03Website agent | A working, branded agent on staging, answering from your documents |
| 04WhatsApp + CRM | Send a WhatsApp message, get a reply, see the lead in your CRM |
| 05Email + leads | New leads arrive in the CRM and trigger a welcome email |
| 06Dashboards | Intelligence and admin dashboards with real data |
| 07Testing + go-live | Final testing, team training and launch |
The timeline starts once we have your WhatsApp and Meta access, CRM access, brand assets, knowledge base documents and email provider details. We share a full checklist at kick-off.
Support after go-live
Go-live is the start, not the finish
Support after launch
We stay involved once the agent is live, so early questions and fixes don't fall on your team.
Ongoing care
We keep the platform running and up to date, and report on how it is performing.
One point of contact
You work with one person at Intertwine, not a handful of teams.
FAQ
Questions businesses ask before they start.
Which CRMs does it work with?
Tell us which CRM you use. We will confirm the connection during scoping.
Will the AI make things up?
The agent is built to answer from the documents you provide. If the answer isn't in your content, it tells the customer and offers to take their details for a callback.
How do we keep the answers up to date?
Add, replace or remove documents from the admin dashboard. No developer is needed.
Do we need a WhatsApp Business account?
Yes, you need a WhatsApp Business number connected to Meta Business Manager. We can help you set it up.
Where are emails sent from?
From your own domain. We set it up with you and your email provider.
How is it priced?
Pricing depends on your channels and expected conversation volume. Book a demo and we will walk you through the options.
How long does it take to go live?
The timeline depends on your channels and integrations. We confirm it with you at kick-off, once we have the access and content we need from you.
Next step
Stop losing the visitors you already have
See the agent answer questions from your own content in a live demo.